[Cryptech Tech] What's up with the Crowdsupply campaign?

[Leif Johansson]

Skickat från min iPhone

> 9 dec. 2016 kl. 17:30 skrev Warren Kumari <warren at kumari.net>:
> 
> 
> 
>> On Fri, Dec 9, 2016 at 10:02 AM Leif Johansson <leifj at sunet.se> wrote:
>> On 2016-12-09 15:47, Warren Kumari wrote:
>> > So, the update which was posted (on Oct 12th, almost 2 months ago) says:
>> > "The next batch will be ready by mid-November and we expect all
>> > outstanding and new orders to ship by November 21."
>> >
>> > I sent email through the Crowdsupply "Ask Cryptech a question" link on
>> > Nov 24th and got a reply saying:
>> >
>> > "Good point. I've actually asked the team to post an update - along
>> > those lines - already. Our production partner (propoint) is busy running
>> > the production line as we speak. The delay is mostly because we/they
>> > were trying to figure out why we got such high failure rate the first
>> > time around. We hope this (final) delay won't be more than 2 weeks."
>> >
>> > That was 15 days ago -- backers probably care much about the shipping
>> > delays, but the lack of updates is disturbing.
>> >
>> 
>> Crowdsupply told me two days ago they were shipping to several of
>> the backers - you included.
>> 
> 
> In that case a simple "Hey all, sorry for the silence.
> 
> Crowdsupply has just informed me that they are shipping to several of
> the backers. We expect all to be delivered by [DATE] -- we'll be sure to let you know if this slips again..."
> 
> would have been nice. People who back crowdfunding projects understand that there is a large risk of things being delayed, or of the entire project failing - what annoys them more than the delays is the lack of updates / feedback...
> 

You're right of course. We're not really good at the logistics side of this. All of us who try to keep the wheels spinning have to keep $dayjob happy too - there is 0 money in the budget to do the customer-facing side of this even close to professionally.

> W
> 
>  
>> > At this point I've lost interest in the project...
>> >
>> > W
>> >
>> > On Mon, Oct 3, 2016 at 10:59 AM Warren Kumari <warren at kumari.net
>> > <mailto:warren at kumari.net>> wrote:
>> >
>> >     On Mon, Oct 3, 2016 at 10:45 AM, Leif Johansson <leifj at sunet.se
>> >     <mailto:leifj at sunet.se>> wrote:
>> >     > On 2016-10-03 16:06, Leif Johansson wrote:
>> >     >> On 2016-10-03 15:44, Warren Kumari wrote:
>> >     >>> Hi all,
>> >     >>>
>> >     >>> Back in late July I helped fund the Cryptech campaign on
>> >     Crowdsupply -
>> >     >>> this said that boards will ship on September 15th.
>> >     >>>
>> >     >>> I'm guessing that there is some delay, but can whoever is
>> >     organizing/
>> >     >>> running this side of things please send an update to the funders?
>> >     >>> Missing the timeline is unfortunate, but the lack of status
>> >     looks much
>> >     >>> worse...
>> >     >>
>> >     >>
>> >     >> Yeah you're right. We are waiting for new board to arrive and
>> >     will ship
>> >     >> asap.
>> >     >
>> >     > ... and goes wo saying I'll make sure there is an update soon with
>> >     some
>> >     > ETA etc
>> >
>> >     Cool, thanks.
>> >     W
>> >
>> >     >
>> >     >
>> >     > _______________________________________________
>> >     > Tech mailing list
>> >     > Tech at cryptech.is <mailto:Tech at cryptech.is>
>> >     > https://lists.cryptech.is/listinfo/tech
>> >
>> >
>> >
>> >     --
>> >     I don't think the execution is relevant when it was obviously a bad
>> >     idea in the first place.
>> >     This is like putting rabid weasels in your pants, and later expressing
>> >     regret at having chosen those particular rabid weasels and that pair
>> >     of pants.
>> >        ---maf
>> >
>> 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.cryptech.is/archives/tech/attachments/20161209/1d2c7ab9/attachment.html>