[Cryptech Tech] What's up with the Crowdsupply campaign?
fredrik at thulin.net
Sat Dec 10 12:23:40 UTC 2016
On fredag 9 december 2016 kl. 17:36:11 CET Leif Johansson wrote:
> > People who back crowdfunding projects understand
> > that there is a large risk of things being delayed, or of the entire
> > project failing - what annoys them more than the delays is the lack of
> > updates / feedback...
> You're right of course. We're not really good at the logistics side of this.
> All of us who try to keep the wheels spinning have to keep $dayjob happy
> too - there is 0 money in the budget to do the customer-facing side of this
> even close to professionally.
Warren, I don't dare to expect it to make you feel any better about the
project but I wanted to say that you are 100% right in your criticism. There
are no excuses, but some explanations that I think it might be better if I
share with you (and the rest of the list) rather than keeping quiet about.
I've given the situation a great deal of thought and I think it can be
summarized to this:
1) None of us had done a kickstarter campaign before. There are people with a
lot of experience in producing software in the project, and some of us have
experience with producing hardware. These are two very different things where
hardware is much much more complicted to get out the door than software. I
don't believe anyone of us had any experience with running a campaign. There
has been a lot of valuable lessons in this for me in the future -
communication and having someone in charge of running the campaign is two of
the most important ones. I'm really sorry we failed here.
2) We estimated we would need to make 50 Alpha boards (turned out to be a
rather good estimate so far) and I am largely responsible for the long delay
in getting these boards to you all since I strongly advised we would produce
25 boards before Berlin, and 25 more afterwards.
I'm sorry it has been a very long wait for you and the others, but I can't say
I would advise differently if we could rewind the tape. We did not know for
sure if the rev03 boards would actually work, and it would have been hugely
irresponsible of us to waste up to $40k of donated money on producing non-
working hardware. The money was donated to facilitate development, not to be
risked on manufacturing gambles. I think preassure to produce the Alpha made
us do a lot of things the wrong way as it is, but we at least made it to the
other side alive... although with understandably dissapointed backers :(.
In other news, I recieved the next batch of 25 boards from the assembly house
late on Friday afternoon. I will be spending the weekend testing and
programming them so we can ship them to Crowdsupply first thing next week.
More information about the Tech